Shipping Policy

Where we ship

Orders ship from a United States warehouse to the contiguous 48 United States and Washington, DC. We do not deliver to Alaska, Hawaii, US territories, international addresses, PO boxes, or APO/FPO/DPO military addresses.

Costs and tax

Shipping is free on all eligible orders. We do not add sales tax or handling fees at checkout. The checkout total shows the amount you pay.

Order processing and delivery

Orders are processed within 1–3 business days. Delivery normally takes 7–15 business days after dispatch, giving an estimated total of 8–18 business days from order placement. Business days are Monday through Friday, excluding US public holidays. Delivery estimates are not guarantees; carrier delays or severe weather may affect arrival.

We provide a tracking number after shipment. If tracking shows a delivery problem, an item arrives damaged, or your order is late, email support@vibemall.store with your order number. Please check your delivery address before ordering; email us promptly to request a correction before dispatch.

Vibemall
97 W Lane Ave,Columbus,OH,US,43210
Email: support@vibemall.store